Shipping & Delivery
Thank you for shopping with Caromiki. This page explains how orders are processed, shipped, and delivered, and what steps to take if you encounter a problem with your package.
Where We Ship
Caromiki currently serves customers in the United States and Europe. We are in the process of confirming a complete list of eligible delivery countries and regions. For the most accurate information about whether we can ship to your specific location, please check the available options at checkout or contact us directly.
Order Processing Time
Once your order is placed and payment is confirmed, our team typically prepares and dispatches your package within 1–3 business days. This processing window covers order verification, picking, and packing before the parcel is handed over to a carrier.
Estimated Shipping Time
After dispatch, delivery generally takes an additional 7–12 business days, depending on your destination country and regional logistics.
Your total wait time is the sum of processing and shipping: approximately 8–15 business days from order confirmation to delivery. Actual transit times may vary due to carrier schedules, customs clearance, or other circumstances beyond our control.
Shipping Costs
We are currently finalising our shipping rate structure for each market and service level. If you have questions about delivery fees for your region, please reach out to our support team at brown@caromiki.shop and we will provide the most up-to-date information.
Before You Order: Check Your Details
Please review your full name, delivery address, postal code, and contact information carefully before completing your purchase. Accurate details help ensure smooth delivery and reduce the risk of delays or failed delivery attempts.
If Your Package Is Delayed, Lost, or Damaged
If your order has not arrived within the expected timeframe, or if you notice any issues with your delivery, please contact us with the following information so we can investigate:
- Your order number
- The delivery address used on the order
- A description of the issue (delay, damage, missing items, or incorrect delivery)
- Photos of the damaged package or product, if applicable
We will review your case and follow up with a resolution as soon as possible.
Contact Us
For any shipping-related questions, please do not hesitate to reach out.
Caromiki
JLB TRAINING LIMITED
brown@caromiki.shop
BIRKBECK WATER STREET, SKIPTON, ENGLAND, BD23 1PB
United Kingdom
We typically respond to inquiries within 1–2 business days.