Contact Us
Whether you're selecting the right equipment, tracking a shipment, or reporting a damaged item, our support team can help you sort it out. Reach out before or after your purchase and we'll guide you through product fit, order status, delivery updates, or return options.
JLB TRAINING LIMITED, BIRKBECK WATER STREET, SKIPTON, ENGLAND, BD23 1PB
Hours
Monday–Friday: 9:00 AM–6:00 PM PST
Saturday, Sunday & Public Holidays: Closed
Due to a recent increase in inquiries, replies may take a little longer than usual. We typically respond within 1–2 business days.
What to include
- Pre-purchase questions: product name or link and the specific detail you need.
- Order inquiries: your order number.
- Delivery issues: order number and tracking reference if available.
- Returns or defects: order number, a brief description, and a photo if the item arrived damaged.
Please do not include your account password or full card numbers in your message.