Frequently Asked Questions
Whether you are shopping for a gala, a wedding, or a resort getaway, the questions below address the most common things customers want to know before and after placing an order with Caromiki.
Browsing and Finding the Right Piece
What types of clothing does Caromiki carry?
Caromiki specializes in occasion and elevated everyday wear. The main collections include Evening Gowns, Two-Piece Sets, Jumpsuits and Rompers, Lounge Wear, and Outerwear Jackets. Within Evening Gowns you can filter by style such as Sequin Sparkle, Cape Styles, Satin Silk, Floral Prints, and Midi Dresses.
How do I find a specific style or occasion outfit?
Start from the collection pages—New Arrivals and Best Sellers are good starting points if you want something trending or proven. For a particular silhouette like a cape sleeve gown or a wide-leg pant set, browse the sub-collections listed under Evening Gowns or Two Piece. Each product page shows available colors and sizes so you can confirm options before adding to cart.
Do all items come in the same color range?
No. Color options vary by product. Many evening gowns and two-piece sets are offered in a palette that includes Black, Burgundy, Blush Pink, Sage Green, and Champagne, but the exact colors available depend on the individual item. Always check the color selector on the product page for the current options.
Sizing and Fit
What sizes does Caromiki offer?
Most styles range from XS through 3XL, though the available range depends on the specific product. Some evening gowns start at S, while two-piece sets and maxi styles often include XS. The size selector on each product page shows exactly which sizes are currently in stock for that item.
How do I know which size to choose?
Product pages that include a size guide list bust, waist, and hip measurements in inches. Manual measurements may vary by approximately 0.4–1.2 inches. If you fall between sizes, several product descriptions recommend sizing up for a more comfortable fit through the bust and hips. Review the size chart on the specific product page you are considering rather than assuming one chart applies store-wide.
Are the garments true to size?
Fit varies by design. Evening gowns with structured bodices and column silhouettes tend to run slim, while two-piece sets with relaxed wide-leg pants offer more ease. The Fabric and Fit section on each product page describes the intended silhouette. Check that section before ordering, especially for formal pieces where fit is critical.
Shipping and Delivery
Where does Caromiki ship?
Caromiki serves customers in the United States and Europe.
How long will my order take to arrive?
Orders are processed within 1–3 business days. After processing, estimated delivery takes 7–12 business days. These are separate stages—processing time is the window before your parcel leaves the warehouse, and shipping time is the transit period after dispatch. Actual delivery depends on your location and the carrier handling your shipment.
How much does shipping cost?
Shipping fees are calculated at checkout based on your delivery address and order contents. You will see the exact cost before completing payment. There is no store-wide free-shipping threshold confirmed at this time.
After You Order
What should I do if my package arrives late or seems lost?
If your tracking shows no movement beyond the estimated delivery window, contact Caromiki support at brown@caromiki.shop with your order number and the email address used at checkout. The team will investigate with the carrier and advise on next steps.
What if the item does not fit or is not what I expected?
Contact brown@caromiki.shop with your order number, the item name, and a brief description of the issue. The support team will review your request and let you know what resolution options are available for your order.
Can I change my shipping address after placing an order?
Because processing begins within 1–3 business days, address changes may not be possible once an order enters the packing stage. Email brown@caromiki.shop as soon as possible with your order number and the correct address. The team will do their best to accommodate the change if the parcel has not yet been dispatched.
Still Need Help?
For any question not covered above, reach out at brown@caromiki.shop. When contacting about a specific order, include your order number, the email used at checkout, and a short description of your question so the team can respond efficiently.